Bài giảng Technical writing and presentation - Chương 3: Voice techniques and body language - Vũ Văn Thiệu

Technical Writing and Presentation  
2016  
Contents  
TRƯỜNG ĐẠI HỌC BÁCH KHOA HÀ NỘI  
HANOI UNIVERSITY OF SCIENCE AND TECHNOLOGY  
I. Voice techniques  
II. Body language  
Voice techniques and Body language  
SOICT - 2020  
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Voice (vocal) techniques  
Voice (vocal) techniques: Aims  
• What you say is actually as important  
as than how you say  
• Add color, expressiveness, and power to your  
speech.  
• Make deepest impressions upon listeners rather  
than slides and curious facts.  
• For scientific presentations, only 17 per  
cent of impression from words  
• Create suspense, enthusiasm, and excitement  
• Complete the drama of the plot  
• Deliver in a boring, monotone way →  
value of your presentation comes to  
nothing  
• make the story much more vividand easier for  
listeners to follow.  
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Technical Writing and Presentation  
2016  
Vocal delivery  
Tempo and Chunking  
• Tempo: speed  
• Never rush.  
• Tempo and Chunking  
• Pitch and Intonation  
• Volume  
• Vary the speed — don’t talk at the same speed all  
the time.  
• Articulation  
• Chunking: separating information into small groups  
• Pause from time to time  
• Sentence length and style  
• Language mistakes and accent  
• A few seconds of silence are sometimes just as  
effective as words  
• A well-placed pause makes your speech more  
dramatic  
• Pausing in the wrong place sounds like a  
hesitation.  
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Pitch and Intonation  
Practice  
Listening is difficult. Your audience is likely to start with considerable  
goodwill towards you  
(not least because they’re grateful it’s you speaking and not them),  
and they listen at first in the hope of finding that you’ re chosen an interesting  
subject about which they may learn something.  
Pitch (high pitch = soprano, low pitch = bass)  
Intonation: how the voice rises and falls in speech  
If they can easily hear what you say,  
they will tend to go on listening,  
and if you are obviously interested in what you’re saying,  
they will catch your interest and so be willing to go on listening  
(which is why, later, we’ll stress the importance of your enthusiasm).  
• Vary the pitch  
• To prove you not only give information but  
interpret it  
• To show your listeners exactly what it means for  
If you speak slowly, they will have time not only to hear what you say, but also  
to understand and assimilate it,  
you all.  
make it part of their own knowledge base and, perhaps, think of a useful  
question to ask.  
If you speak quickly, there simply isn’t time for this process to take place; even  
if they manage the first part, hearing, or even the second part, understanding,  
they just don’t have time to assimilate the information and make it theirs.  
As a result, they will remember very little and feel that they have gained no  
long-term benefit from being present  
• Introduce question into your presentation to force  
you to raise the pitch a little.  
• Be very careful with high pitch  
• Don’t vary your pitch too often and too dramatically  
© SoICT 2020  
Technical Writing and Presentation  
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Technical Writing and Presentation  
2016  
Volume  
Articulation  
• The sounds will be clearer if you don’t rush  
• Adjust your voice to the size of your audience, to  
your words.  
the room you’re presenting in.  
• Everybody must hear you clearly.  
• Vary the volume  
• If you anticipate difficulty in pronouncing  
certain key words,  
beforehand.  
practice them  
• Quieter part vs louder part  
• Usually the problem is the syllable stress.  
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Sentence length and style  
Language mistakes and accent  
• Before presenting, check thoroughly all the  
problematic words  
• It’s hard to aurally comprehend complex  
sentences and difficult words.  
• If you pronounce the same word in a wrong way over  
and over again, that would be very bad.  
• Avoid reading your text — this should  
keep the sentences fairly short.  
• Our mother tongue being not English, we are  
naturally allowed to have foreign accent.  
• you should always sound natural.  
• Practicing and trying to sound as close to native  
speaker as possible is good,  
• Do not overemphasize the impact of a minor  
foreign accent.  
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Technical Writing and Presentation  
2016  
Important Voice techniques  
Stress  
By stressing particular words (or parts of words) in a  
sentence you can subtly change the its meaning.  
1. Stress  
2. Pacing  
3. Emphasizing  
Try reading out each of the following examples with  
different stress.  
°
°
°
°
We all know that this is an extremely difficult market.  
(it’s more than just difficult)  
We all know that this is an extremely difficult market.  
(you and I agree on this)  
We all know that this is an extremely difficult market.  
(but they don’t)  
We all know that this is an extremely difficult market.  
(but we do little about it)  
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Pacing  
Emphasizing  
• Use pauses to slow your pace down and make your sentences  
easier to understand and more effective sounding.  
• To get your message across persuasively  
• To change the significance of what you say  
dramatically  
• Group words into phrases according to their meaning and make  
pauses between the phrases.  
• Various ways to emphasize some ideas in a  
speech.  
° In my opinion we should go into other markets.  
In my opinion // we should go // into other markets.  
° On the other hand, the figures prove that we are on the right track.  
On the other hand, // the figures prove // that we are on the right  
track.  
• Slow down to make your most important pints.  
• This gives your message time to sink in.  
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Technical Writing and Presentation  
2016  
Stress words  
Particular words and phrases.  
Place emphasis on particular words and phrases.  
Stress words which are normally unstressed or contracted.  
These are mainly auxiliary verbs (be, have, can, etc.) and  
negatives.  
Practice: Look at the following and notice how the  
effect is changed by a change of emphasis:  
V This was successful.  
V This was very sucCESSful.  
V This was VEry successful.  
Practice: Read out the following sentences, stressing the  
underlined words:  
Neutral Remark  
V It’s our best chance of success.  
V We were hoping for a better deal.  
V We are doing the best we can.  
Emphatic Remark  
V It is our best chance of success.  
V We were hoping for a better deal.  
V We are doing the best we can.  
V We have tried to limit the damage. V We have tried to limit the damage.  
V We can’t go ahead with this.  
V I see what you mean.  
V We cannot go ahead with this.  
V I do see what you mean.  
V They promised completion by June. V They did promise completion by June.  
V It isn’t cost-effective.  
V Do we or don’t we believe in service? V Do we or do we not believe in service?  
V It’s not cost-effective.  
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Adverbs  
Intensifiers  
Adverbs are especially often used as intensifiers.  
Use so-called intensifiers to emphasize your  
Intensifier adverbs can be total, very strong, or moderate.  
points.  
Total  
Very strong  
extremely (good)  
very (bad)  
Moderate  
V I’m afraid it just isn’t good enough — the entire  
system needs updating.  
absolutely (fantastic)  
completely (awful)  
entirely (depressing)  
fairly (safe)  
reasonably (expensive)  
quite (cheap)  
V We really need to rethink our whole recruitment  
procedure.  
V Paying off such a substantial loan is going to be  
extremely difficult.  
In more formal speech some verbs and intensifier adverbs form  
fixed expressions. A typical pattern is:  
V We have done much better than we expected —  
even better than we did last year.  
V That’s absolutely no chance at all of going into  
profit in the first two years.  
Subject  
Intensifier  
completely  
firmly  
Main Verb  
agree  
Complement  
I
with everything you’ve said so far.  
any suggestion that the company  
be sold.  
We  
oppose  
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Technical Writing and Presentation  
2016  
Verbs  
'what... is ...’ pattern.  
Focus key points so that everyone knows you want  
them to listen to what you have to say next.  
Compare:  
V We can’t expect too much.  
What we can’t do is expect too much too soon.  
V I’d like to approach this question from two different angles.  
Use the verbs to stress, emphasize, etc.  
V I’d like to stress the following point.  
V I’d like to draw your attention to the latest  
figures.  
V I’d like to emphasize that our market position is  
excellent.  
What I’d like to do is approach this question from two  
different angles.  
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Contents  
Key points of voice technique  
General advice:  
I. Voice techniques  
II. Body language  
1. Articulate.  
2. Keep your sentences short.  
3. Check the spelling of difficult words.  
To create rich delivery:  
1. Vary the speed, volume intonation.  
2. Use various Stress, Pacing and Emphasis techniques.  
Sound natural. Be eloquent and vivid  
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