Bài giảng Business analysis professional
BUSINESS ANALYSIS PROFESSIONAL
PARTICIPANT MANUAL
Trainer: Đức Đề
E-mail: [email protected]
Cell phone: (+84) 786767268
Introductions and Expectations
2
Participant introductions
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v
Name
Position and background
How long experience with Business Analysis?
What do you want to get out of this course (expectation)?
Author: APEX Learning Content Development Team
Business Analysis – Learning Objectives
3
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Understand the BA roles and apply critical knowledge and
skills necessary to carry out the role successfully
Work with stakeholders to gather, elicit and validate
different types and levels of requirement
Define business problems and find their true cause
Analyze, structure, and document requirements
v
v
Analyze and recommend solutions
that bring benefits and value to the
organization
v
Effectively manage requirements
through the solutions life cycle.
Author: APEX Learning Content Development Team
Rules of Engagement
5
Participate.
One person speaks at any given
time.
Keep discussions and questions
the point.
Turn on your cell phones and oth
communication devices to Silenc
mode.
Be prompt returning from breaks
Author: APEX Learn
Business Analysis Course Agenda
6
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v
v
v
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Module 1: Introduction to Business Analysis
Module 2: Underlying Competencies
Module 3: Business Analysis Planning and Monitoring
Module 4: Elicitation and Collaboration
Module 5: Requirements Life Cycle Management
Module 6: Strategy Analysis
Module 7: Requirements Analysis and Design
Definition
v
Module 8: Solution Evaluation
Author: APEX Learning Content Development Team
THE BUSINESS ANALYSIS BODY OF KNOWLEDGE® VERSION 3
8
Business
Analysis
The Information
Technology
The Business
Architecture
Planning &
Monitoring
Elicitation &
Requirements
Life Cycle
Collaboration
Management
BABOK3
Requirements
Analysis &
Design
The Business
Intelligence
Strategy
Analysis
Definition
Solution
Evaluation
The Agile
Perspective
The Business
Process
Management
Underlying Competencies
Author: APEX Learning Content Development Team
What is Business Analysis?
9
Business analysis is the practice of enabling change in an
enterprise by defining needs and recommending solutions
that deliver value to stakeholders
Investigate the
work of the
business
Define
Problems or
Opportunities
Provide optimal
solutions for the
business
Business Value
processes
Author: APEX Learning Content Development Team
Stakeholders
Management
The Enterprise
Opportunities
for High-Value
projects
Expertise
Strategic
goals
Current
business
processes
and system
Scope
New
business
process
Business
Analysis
New system
Happenings
Business process model;
business needs;
Scenario; workflow
System
development
Requirement
writing
Requirements
Author: APEX Learning Content Development Team
Who is Business Analyst?
11
vA Business Analyst is any person who performs
business analysis activities and tasks, no matter what
their job title or organizational role.
vThe Business analyst is an agent of change.
Author: APEX Learning Content Development Team
Business Analyst – Job Titles
12
Business systems
analyst
Requirements Engineer
Enterprise Analyst
System Analyst
Business architect
Data analyst
Product Manager
Management consultant
Product Owner
Process Analyst
Author: APEX Learning Content Development Team
Business Analyst - Responsibility
13
v
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Discovering, synthesizing, and analyzing information from
a variety of sources within an enterprise
Eliciting the actual needs of stakeholders in order to
determine underlying issues and causes
Author: APEX Learning Content Development Team
Business Analyst - Activity
14
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Understanding enterprise problems and goals,
Analyzing needs and solutions,
Devising strategies,
Driving change, and
Facilitating stakeholder collaboration.
Author: APEX Learning Content Development Team
The Business Analysis Core Concept ModelTM - BACCM
15
The act of transformation in response to a need.
Change works to improve the performance of an
enterprise.
Changes
A problem or
opportunity to be
addressed.
A specific way of
satisfying one or more
needs in a context.
Needs
Solutions
Contexts
BABOK v3
Value
A group or
The circumstances
that influence, are
influenced by, and
provide understanding
of the change.
individual with a
relationship to
the change, the
need, or the
solution.
Stake
holders
The worth, importance, or usefulness of
something to a stakeholder within a context.
Author: APEX Learning Content Development Team
BA Key Concepts – Key Terms
16
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Business Analysis Information: Sets of information that
business analysts analyze, transform, and report.
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Design: A design is a usable representation of a solution.
Enterprise: An enterprise is a system of one or more
organizations and the solutions they use to pursue a shared
set of common goals.
v
Organization: An autonomous group of people under the
management of a single individual or board, that works
towards common goals and objectives.
v
v
Plan: A plan is a proposal for doing or achieving something.
Requirement: A requirement is a usable representation of a
need.
v
Risk: Risk is the effect of uncertainty on the value of a
change, a solution, or the enterprise.
Author: APEX Learning Content Development Team
BA Key Concepts – Requirements Classification
17
v
Business Requirement: Statements of goals, objectives,
and outcomes that describe why a change has been
initiated. They can apply to the whole of an enterprise, a
business area, or a specific initiative.
v
v
Stakeholder Requirement: Describe the needs of
stakeholders that must be met in order to achieve the
business requirements.
Solutions Requirement: Describe the capabilities and
qualities of a solution that meets the stakeholder
requirements.
⦿
⦿
Functional requirement
Non-Functional requirement or quality service of
requirements
v
Transition Requirement: Describe the capabilities that the
solution must have and the conditions the solution must
meet to facilitate transition from the current state to the
future state.
Author: APEX Learning Content Development Team
Business Analysis Stakeholders
18
Business
Analyst
Customer
Domain
SME
Supplier
Implementation
SME
Regulator
Sponsor
End User
Operational
Tester
Support
Project
Manager
Author: APEX Learning Content Development Team
BA Key Concepts – Requirements and Designs
19
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Requirements are focused on the need.
Designs are focused on the solution.
A requirement (or set of requirements) may be used to
define a design. That design may then be used to elicit
additional requirements that are used to define more
detailed designs.
Requirement
Design
View six months sales data across multiple
organizational units in a single view.
A sketch of a dashboard.
Reduce amount of time required to pick
and pack a customer order.
Process model.
Record and access a medical patient’s
history.
Screen mock-up showing
specific data fields.
Author: APEX Learning Content Development Team
Requirements and Design Cycle
20
Business
Requirements
Why do I want it?
Transition
Stakeholder
Requirements
Requirement
Cycle continues until
requirements are met.
What are the
needs?
What are the
conditions?
Solution
Requirements
What do I want?
Author: APEX Learning Content Development Team
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